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CRM
Upcoming Salesforce.com release adds real-time chat
Salesforce.com, which has placed ample emphasis on its Chatter social networking application, will actually begin providing real-time chat functionali...
SAP lays out cloud strategy post-SuccessFactors deal
SAP announced a broad set of plans to become a player in cloud computing, spanning from a "loosely coupled suite" of business applications t...
Ex-Oracle, SAP exec Wookey to lead 'most' app development at Salesforce.com
Power has shifted within Salesforce.com's development organization, with John Wookey taking on more responsibility at the cloud software vendor as ano...
Amazon Web Services offers one-click purchase of cloud apps from IBM, SAP, other...
Amazon Web Services on Thursday announced a new online marketplace that allows customers to buy software and services from a variety of vendors at hou...
Big Data Torpedoes Sales Forecasts, Can Cloud Tools Fix the Problem?
Many sales teams have access to automation tools for better visibility. However, when you consider that the average sales rep has from 20 to 50 open s...
How CIOs Can Help Facilitate Systems of Engagement
The CEO community is turning to CIOs to help accelerate revenue growth and deepen engagement with customers.
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